Shipping policy
Shipping Policy
Welcome to JAX Collections. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
Estimated delivery time is 3–7 business days depending on your location and courier availability.
Remote areas may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Courier & Logistics Partners
We use trusted third-party logistics and courier partners to deliver orders safely and efficiently.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email.
Delayed or Lost Orders
Delivery delays may occur due to weather conditions, courier issues, or unforeseen circumstances.
If your order is significantly delayed or lost, please contact our support team for assistance.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are correct. We are not responsible for orders delayed or undelivered due to incorrect information provided by the customer.
Contact Us
Store Name: JAX Collections
Email: Jaxcollection@gmail.com